We are excited to announce that we are the new operators of Bird-in-Hand Self Storage. Our names are Sergio and Corinn Altomare and our company Hearthfire Holdings has assumed management of the facility beginning on August 2nd, 2019.
We have been working with Rick Robinson, the previous owner, for several months to get to know the facility and operation. While we have met several of our existing clients during recent onsite visits, we hope to meet many more in the coming months. We are also happy to welcome the new clients that have recently come onboard.
Rick and his family have operated the business since inception in 1987. They have done a great job in managing the facility and business, so our goal is to continue to do so, while updating and modernizing the property to provide you with a modern facility with the most efficient and streamlined processes possible. Our company is also family owned and operated, so you can expect the same care and consideration for the property and the business.
Some immediate improvements already available include:
• A modern website, which features online and mobile access for unit reservations and leasing, invoices, electronic payments, including auto-pay
• A new logo and branding
• Electronic communications via email and text messaging, including invoices and receipts.
In the coming months you will also see grounds and paving improvements, security enhancements, lighting upgrades, and new gate and access system.
Our expectation is to provide our customers with the best experience possible in self-storage, and to do that we need your help.
First, it is most critical that we have the most accurate records of existing client contact and lease information. To ensure this, please click the link below or go the Pay Online page to set up your account.
This online account will provide you with the most convenient access for payments and records. Contact us below if you encounter any problems with registering your account.
As property managers for the past 7 years, our goal is to provide the highest level of customer service possible, while making your experience working with us as great as possible.
We thank you for your business and we look forward to enhancing your experience with Bird In Hand Self Storage!
Sergio and Corinn Altomare