Frequently Asked Questions

Where are you located?
We are located just south of Old Philadelphia Pike at 249 Railroad Ave, Bird in Hand, PA 17505. We are the perfect option for anyone who needs a little extra storage in Bird in Hand and surrounding areas.

What are your office hours?
Our office is open from 9am – 5pm, Monday – Friday. However, we are making it even easier to lease and manage your storage unit through online reservations and bill payment systems.

When can I access my storage unit?
We don’t feel like you should be limited to our schedule. That’s why once you receive your security code, you can access your storage unit 24 hours a day, every day.

How far away from Lancaster are you?
We are less than 15 minutes east of Lancaster.
Do you offer any discounts?
Active Military and Seniors receive 5% off and we offer 10% off 1 year of prepaid rent. Call or email to learn of other promotions.
What payment options do you offer?
Payments can be made online, via mobile, mail or check. We accept all major credit cards, Android/Apple Pay, check, money order and cash.

Is your facility secure?
Yes! We have fencing all around the facility along with security cameras. All areas are well lit, both for added security and for your convenience when you visit your storage unit later in the evening.

Are you able to store vehicles?
We can! We offer outdoor parking for RVs and other types of vehicles.

Do you sell locks?
Yes we do, we have three types available, inclluding disk and laminate padlocks.

Do you sell boxes?
We do! Please come by our office to purchase boxes and other moving supplies.